Category Archives: Customer Stories

Edward Mellor sought to provide an enhanced and tailored conveyancing experience for their clients, strengthen relationships with their panel of local conveyancing solicitors and improve business intelligence around the large volume of transactions their agency generates. They embedded Hoowla’s cloud based conveyancing panel management software at the start of 2015 to achieve just that.



Hoowla’s panel management software is used by over 70 members of Edward Mellor’s team along with their panel of conveyancing solicitors and their clients. Hoowla generates instant conveyancing quotes for home-movers and refers them directly to Edward Mellors panel firms. Edward Mellors team monitor successful instructions and help win work for their solicitors, all supported and streamlined by Hoowla’s conveyancing technology. A suite of business intelligence reports provide detailed insight from quotes right through to completions across the agency. Built in accounts ensure all financial matters linked to referrals are covered too.

Edward Mellor’s panel of conveyancing firms have also embraced Hoowla’s conveyancing technology by adopting their case management software to progress cases from instruction through to post completion. The firms spared no time embedding the software into their practices and quickly familiarised themselves with Hoowla. The intuitively designed software and round the clock support from the Hoowla team ensured the transition went smoothly.

Suzanne Wharton, Operations Manager at Edward Mellor comments; “Our staff and the solicitors in our panel find it easy to use and it has streamlined the process of referring clients to our panel. With complete visibility of the progression of all of our properties we can quickly react to anything that may slow down progress and step in to support our panel firms. Hoowla helps us maintain a great working relationship with our solicitors and provide a fantastic conveyancing experience for all of our clients. The back-office set up is also very easy to use, including setting up users, managing invoicing and reporting. The team at Hoowla have been supporting us every step of the way, listening to our feedback and have been quick to react and enhance their service incorporating our ideas.”

Adam Curtis, CEO of Hoowla, comments; “We’ve worked closely with the team at Edward Mellor, with every member of their panel and most importantly listened to their feedback to ensure Hoowla really delivers results for them. Our customisable workflow technology has allowed Edward Mellor and their panel firms to really tailor the home-moving experience for their clients. Our team thoroughly enjoys working with such a modern, progressive agency and group of conveyancing firms.”

Hoowla now helps to keep Edward Mellor and their clients in the loop on the progress of all their property transactions. The home-moving experience has been enhanced with the team regularly seeing clients log in for updates on their case, to ask questions and provide information. Everyone benefits from access to the online case tracking and collaboration tools and an improved level of transparency Hoowla brings.

Hoowla, an online conveyancing case management provider and recognised alternative to the Law Society’s Veyo platform, also provides panel management software which allows estate agents and mortgage brokers to manage their own private panel of solicitors. Hoowla keeps everyone in the loop throughout the conveyancing process through a modern, professional interface. Hoowla offers 24 hour support and works closely with customers, quickly integrating feature requests into the system at no extra cost.



Lincoln Property Lawyers Fletcher Longstaff have selected Hoowla’s case management software to support their strategy in delivering a first class modern conveyancing service for their clients and colleagues.



With no initial financial outlay, Hoowla’s pay per case fee structure with no setup charge made the decision in selecting Hoowla a no brainer and ideal for any new conveyancing firm starting up business.

Fletcher Longstaff will benefit from Hoowla’s conveyancing quote calculator to generate quick conveyancing quotes for prospective clients. This includes a self-service calculator on their website allowing home-movers to receive an automatic quote whilst all associated information is sent instantly into Hoowla, alerting the team at Fletcher Longstaff to follow up. They will also join Hoowla’s panel which targets home-movers looking for conveyancing quotes.

Hoowla’s conveyancing software provides home-movers and estate agents with access to communication and information tools that support Fletcher Longstaff in instructing and progressing files. This unrivalled level of functionality in case management software helps the team deliver their vision of a professional modern service for all their clients.

Adam Cheal, Director at Fletcher Longstaff comments, “I have found Hoowla and their quote engine to be invaluable in the setup of my firm and the implementation of my website and my vision. I feel it is vitally important that clients can receive all services as and when they want them and for clients to be able to obtain an instant quote in a matter of seconds can only be a good thing. This also ties in nicely with using Hoowla’s case management system as the two link together very nicely and will ultimately provide clients with a much better service. I cannot recommend the system enough”.

Hoowla promotes a modern approach to conveyancing with case management software that includes full accounts and invoicing, precedents and letters, search ordering, Land Registry integration, online SDLT submissions, dashboard reporting and more. Estate agents and home-movers have access to tools that offer a new level of interaction and communication they come to expect in today’s world.

For further information please call 01792 687146 or email

Reemans Solicitors covering conveyancing in Hounslow and wider areas have embraced technology by choosing to use Hoowla’s conveyancing platform. From agreeing to proceed, within less than a day Reemans Solicitors were all set up and ready to go including having the conveyancing quote calculator installed on their website.

“I am very pleased with your systems simplicity and your support. I am equally pleased with the considerable time saving in handling clients requiring a quotation. I am pleased that the “button” can be tailored and you guys are around to respond quickly to this. Keep up the personal touch.”

Tony Virdee – Director and Solicitor


Buchanan and Co Solicitors have set up Hoowla and straight away the team have seen huge savings in time. They are using the Hoowla conveyancing calculator to deliver quotes to clients in seconds. Buyers and Sellers can obtain quick conveyancing quotes directly from their website which can also take into consideration the Government Help to Buy scheme.

Alex Gibbons, Solicitor and Partner comments. “We embraced this quick conveyancing quote concept a number of weeks ago to facilitate a faster turnaround time for our quotations, and have not been disappointed. The setup was relatively easy and the support from the Hoowla Team, especially Tom, has been 1st class. Nothing is too much trouble. We are sold on the facilities benefits”