All posts by Tom O'brien

Rhodda & Co Hoowla Case Management Software Case Study

Clacton on Sea based Rhodda & Co LLP Solicitors have chosen to implement Hoowla’s case management software for their conveyancing department, to continue offering their clients the top class service the firm is known for.

A modern firm with a focus on offering clients a friendly, personal and professional service, Rhodda & Co specialise in wills and probate and conveyancing within the local area and beyond.

Rhodda & Co were using online conveyancing case management software previously but found that the lack of customer support, limitations within the system and difficulty to update documents meant the system was costing them valuable time.

Head of Conveyancing Emma Warren explains “We requested a demo and were immediately impressed. Adam approached the demo, and us, in a very individual way. He showed us the ways the system fits around us, not the way we could fit around the system. We wanted a system which we could tailor to our way of working, that we could easily alter at anytime and that had excellent customer support. It was evident from the demo that Hoowla ticked all our boxes and so our decision was easy thereafter.”

Hoowla is a fully cloud based software solution, providing a modern approach to legal software. Hoowla’s case management software allows legal professionals to manage their case loads efficiently and automatically generate legal documents, submitting information to third parties such as HMRC and the Land Registry.

Updates are frequent, and the Hoowla team works with firms to provide a software solution specific to them.

Hoowla managing director Adam Curtis says “Hoowla is a perfect solution for progressive firms like Rhodda & Co who embrace advancements in technology and utilise them to deliver the best possible service to their clients. We are delighted that they have chosen Hoowla for their case management and conveyancing quoting system.”

Although Rhodda & Co have only been using Hoowla for a short time they are already seeing massive benefits, as Emma explains “Since implementing Hoowla’s case management system the conveyancing team are able to produce documents much quicker, allowing them to do more work in the day. We can alter templates, workflows, documents, reports and letters easily without needing help from the Hoowla team, while knowing they are only a phone call away if needed.

The customer service is second to none; all of Hoowla are there to assist whenever needed but in honesty the system is so simple most issues can be worked out without recourse to Hoowla staff. It’s a simple, adaptable yet professional system with outstanding customer service and I would recommend Hoowla to anyone.”

 

Hoowla Northern Ireland

Jim O’Connor

We are delighted to announce that Hoowla has expanded to Northern Ireland with the opening of a new office in Newry, Co Down.

Hoowla’s Northern Ireland office has been set up by local entrepreneur Jim O’Connor.  The move means that Hoowla is able to expand within Northern Ireland with a local expert’s knowledge and expertise.

Specialising in providing a completely cloud-based case management software solution, Hoowla is used by law firms and introducers of all sizes throughout England and Wales. Hoowla works closely with all it’s users to provide a constantly evolving platform that can be tailored to each firm’s specific needs.

Hoowla managing director Adam Curtis says that this approach to providing a modern, frequently updated software solution is at the heart of what Hoowla does. “More and more firms are moving away from the traditional, installed systems which are expensive to setup and are limited on updates.
Hoowla is based in the cloud, which means that new features are added on a regular basis and, for the majority of firms, set up is free.  Users want the ability to access and update information from anywhere and Hoowla can be securely accessed on any device.”

Hoowla’s panel management part of the system means that solicitors can develop and build relationships with mortgage brokers, estate agents and other local introducers.

Jim O’Connor adds “At a time when social media and online shopping create an expectation of instant access to information and 24/7 service, the Hoowla system allows solicitors to meet those expectations for their clients.
We are excited by the possibilities offered in improving client service, and also by the opportunities for the development of professional networks. Not only does this technology facilitate more effective communication between users, the time saving features of the system allow firms to become more competitive and more profitable.

The initial response from solicitors, estate agents and mortgage brokers has been very enthusiastic and we look forward to working with Hoowla in ongoing development across the province.”

The launch of Hoowla’s Northern Ireland office has resulted in a number of firms that are keen to use the software to improve client services and increase work efficiency.  A multi branch solicitors in Northern Ireland is currently in setup and a growing number of mortgage brokers and estate agents already using the platform.

If you are interested in receiving a demo of Hoowla, ring the team on 01792 687146.

 

Breaking news from the Hoowla legal software team
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We have updated Hoowla with a number of new features which are now live and ready for you to use. This latest release has a theme around documents, helping you work smarter and more efficiently. We have also included a new feature that helps you work even more closely with your introducers. For more information on any of the new features below, please do get in touch, we’d be happy to show you more.

We add new features to Hoowla based on feedback from our customers. If you have any questions or feedback then please get in touch we’d love to hear from you.

Request 1 to 1 training – email tom@hoowla.com or call 01792 687146

Microsoft Word

 

You can now merge case information directly into Microsoft Word documents. Please get in touch with us if you would like to learn more about this feature and for help setting up templates.

Automatically invite introducers

 

You can now automatically invite your introducers to track their clients cases that you instruct.

If you work closely with introducers and would like to find out how they can refer clients to you through Hoowla then please get in touch with us today and we’ll show you how easy it is to setup.

Your case documents

 

We have enhanced the document page in your cases making it even easier to manage them, see which ones are currently being worked on and which ones have been sent out.

Additional document features

 

Ability to quick save a document whilst you are working on it.

A new layout for your completion statements generated in Hoowla.

A new setting that ensures a document can only be printed and posted.

You can now quickly delete documents from the case document list.

Like a demo of Hoowla then get in touch today
Login and checkout all the new features
or give us a call on 01792 687 146 to find out moreWe continually evolve Hoowla, adding new features and creating exciting partnerships. If you have a suggestion then send it over by replying to this email, we read every one.

Hoowla are delighted to be named as the winner of the Operations LawTech Startup Award at this year’s Legal Geek Conference.

The inaugural LawTech Startup Awards, run by the organisers of Legal Geek, acknowledges and celebrates the hard work and innovation of startups within the legal industry.

Founded in 2013, Hoowla is a cloud based case management software for all aspects of the legal industry. Designed and built from scratch by the Swansea based team, Hoowla is a full case management system which allows legal professionals to manage their case loads efficiently and automatically generate legal documents, submitting information to third parties such as HMRC and the Land Registry.

hoowla-legal-geek

Adam Curtis, Hoowla founder and managing director said: “We are all delighted to have won this award. There are some exciting new companies within the legal startup world and the competition for this award was very high, with Hoowla competing against 21 other startups in our category.

Our team are passionate about what we do and this award recognises the impact we are starting to have on the legal industry.

Winners of the LawTech Startup Awards were determined by an independent panel of judges from leading legal companies, international law firm Freshfields, Thomson Reuters and The Law Society.

Founder of Legal Geek, Jimmy Vestbirk says, “Legal Geek bridges the gap between the legal profession and startup innovation. We always strive to create structure around the unstructured startup climate and this conference facilitates the continuous development and advancements currently taking place in the startup world. The awards recognise the best and brightest companies making waves within the legal industry.

About Hoowla

Hoowla is modernising conveyancing for law firms and is a growing software provider for the legal industry, designed and developed in the UK using the latest secure cloud technology.

Hoowla promotes a modern approach to case management software that includes accounts and invoicing, search ordering, online SDLT submissions, dashboard reporting and more.

We’ve introduced a number of new features for our conveyancing calculator over the last few months to help save time and win more instructions.

 

New conveyancing calculator features
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Hoowla Logo

We’ve introduced a number of new features for our conveyancing calculator over the last few months to help save time and win more instructions.

  • Vary your legal fee based on the postcode entered
  • Automatically work out the title and tenure of the property
  • Add personal messages to quotes
  • And much more…

All of these new features are included at no extra cost to your existing Hoowla conveyancing calculator account.

We add new features to Hoowla based on feedback from our customers. If you have any questions or feedback then please get in touch we’d love to hear from you.

Request 1 to 1 training – email tom@hoowla.com or call 01792 687146

Quotes include title & tenure

 

Conveyancing Calculator Title and tenure

Our conveyancing calculator now uses the Land Registry’s ‘Enquiry by Property Description’ service when raising a quote, which sets the tenure of the property and saves the title number.

Quotes are sent from you

 

Conveyancing Calculator Quotes from your firm

Be more personable with quotes sent out using contact details of the member of staff that raises it.

More control editing quotes

 

Conveyancing Calculator Editing Options

You now have access to even more options when editing quotes, including updating the address, modifying introducer referral fees, adding supporting documents and more.

Create postcode exceptions

 

Conveyancing Calculator Postcode exceptions

You can now define postcode areas in your quote calculator where your legal fees differ.
The new fee will be used when generating a conveyancing quote for a property that falls in that area.

Dynamic referral fees in quotes

 

Conveyancing Calculator Referral fees

Quotes raised by or attributed to your referrers can have your referral fees automatically included in them.

Personalised message in quote

 

Conveyancing Calculator Personalised message to client

When raising a quote you can now add your own custom message to accompany it, allowing you to provide a more personalised service with all the benefits of our automated conveyancing calculator.

Like a demo of Hoowla? Get in touch today!
Login and check out all the new features
or give us a call on 01792 687 146 to find out moreWe continually evolve Hoowla, adding new features and creating exciting partnerships. If you have a suggestion then send it over by replying to this email, we read every one.

 

Legal practice Case Management Software Provider Hoowla are delighted to announce their partnership with leading conveyancing search provider PSG. The Property Search Groups ordering platform PSG Connect is now fully integrated with Hoowla’s conveyancing case management software.

The property search group logo

PSG launched their new property search ordering platform in January, receiving fantastic feedback from clients.  The new search ordering software has been built with integration and collaboration in mind to bring further efficiencies and additional benefits to clients wherever possible.

Hoowla user and PSG customer Leona Bulmer, solicitor at Roland Robinsons and Fentons LLP said:“The integration with PSG is excellent and will prove to be invaluable to us. Many of the systems we looked at were extremely expensive. Hoowla is not. The team (PSG & Hoowla) are very willing to alter the system to meet our needs and work in a way that is better for me and my team.”

The integration with Hoowla enables conveyancing solicitors to seamlessly order Title Insurance, Conveyancing Searches and risk management products such as Lawyer Checker and AML Checks without the need for double keying client and property details.  All reports are delivered directly back to Hoowla’s conveyancing software and immediately accessible by the client.

Richard Dawson, Group Managing Director for PSG, commented:  “We talk to our clients regularly to ensure we are meeting their needs and we identified integration with case management as a common requirement for many.  Hoowla share a common objective with PSG; putting the client first and focusing on excellent customer service.  We are delighted to now be fully integrated with the Hoowla system.”

Hoowla provides cloud software to the legal industry, developed in the UK using the latest technology. They help law firms of all shapes and sizes around the country to modernise their conveyancing offering, process more matters, improve communication and collaboration, reduce risk and manage compliance whilst providing a great customer experience along the way.

Williamsons Solicitors have embraced technology by choosing to use Hoowla’s conveyancing platform. They bring together the brightest minds in the practice, priding themselves on being approachable, sympathetic and understanding and built a fantastic reputation through putting clients at the centre of everything they do. Their team of 120 highly regarded and experienced staff are based in offices in Hull, Beverley, Driffield and Bridlington.

Williamsons-Solicitors-conveyancing

Implementing the Conveyancing Calculator provided by Hoowla could not have been simpler.  The service provided by them from beginning to end was professional and understandable.  Our clients can access our quotes quickly and without complication at any time.  This is saving our employees a great deal of time and makes our services efficient.  We enjoy using the service and can rely on the quotation produced to be accurate. Jane Cousins, Senior Solicitor and Head of Conveyancing and Wills & Probate, Williamsons Solicitors.

Hoowla promotes a modern approach to conveyancing with case management software that includes full accounts and invoicing, precedents and letters, search ordering, Land Registry integration, online SDLT submissions, dashboard reporting and more. Estate agents and home-movers have access to tools that offer a new level of interaction and communication they come to expect in today’s world.

For further information please call 01792 687146 or email tom@hoowla.com.

Hoowla’s sales progression software has helped to transform Caroline Hall’s progress chasing business EPC Essex.

epc_essex_sales_progressor

 

“I have had my business transformed by using the Hoowla’s online conveyancing software for Sales Progression. The system is straightforward, easy to grasp and more importantly reliable. The Estate Agents can have clear updates on all cases and it enables me to not have to email them constantly. A great team with fantastic back up with any queries in the early days of use as once your are up and running its fantastic. I can not recommend this software highly enough.” Caroline Hall Essex, Owner, EPC Essex, Progress Chasing

Hoowla, an online conveyancing case management provider, also provides Sales Progression software which allows sales progressors, estate agents, mortgage brokers and industry providers to manage their pipeline of property sales. Hoowla keeps everyone in the loop throughout the conveyancing process through a modern, professional interface. Hoowla offers 24 hour support and works closely with customers, quickly integrating feature requests into the system at no extra cost.

For more information about Hoowla and to arrange a demo, email adam@hoowla.com or call 01792 687146.

 

 

Breaking news from the Hoowla legal software team



In our latest update we’ve focused on saving you and your conveyancing team time on some of the tasks you perform daily. We’ve made it even easier for you to find, edit and print your letters and forms with the introduction of tags, clickable custom fields and bulk printing. You can even go as far as automating your client care packs. Read on to find out more and if you have any questions or feedback then please get in touch.

Request 1 to 1 training – email tom@hoowla.com or call 01792 687146

Automate your client care packs

 

Cut down on the time it takes to instruct your clients. Collect all information you need when creating your cases and have your client care pack automatically sent out as soon as you are ready.

Fee tables in your letters

 

No more manually typing in costs as quotes raised through your conveyancing calculator can be automatically inserted into documents such as your client care letter.

DX addresses in letters

 

Save a DX address against companies you have stored in Hoowla and choose for letters to be generated using their DX address by default.

Speed up letter generation

 

Save key information to your cases directly from our document editor. Click on any missing information in your letters and enter it there and then speeding up your letter generation.

Bulk print documents

 

Send a selection of documents to the printer all at once or download them into a single file. This can save you precious time when producing your client care packs.

Search with tags

 

Add tags to your document templates and case information to help you quickly find what you’re looking for. A powerful feature when used with the bulk printer.

Like a demo of Hoowla then get in touch today
Login and checkout all the new features
or give us a call on 01792 687 146 to find out more

We continually evolve Hoowla, adding new features and creating exciting partnerships. If you have a suggestion then send it over by replying to this email, we read every one.

 

Hoowla has enhanced their case management software for the legal property market in Scotland. Hoowla’s conveyancing calculator automatically calculates Land and Buildings Transaction Tax (LBTT) and Land Registration fees when generating conveyancing estimates and quotes for clients. The Scottish legal system differs to England and Wales by applying different charging structures to conveyancing transactions via the Registers of Scotland. Land and Buildings Transaction Tax (LBTT) replaced UK Stamp Duty Land Tax (SDLT) in Scotland earlier this year.

quote-calculator-print-out

Hoowla’s conveyancing calculator lets you create compliant, professional conveyancing fee estimations, all in under a minute. It fit’s around your firm’s charging structure and your messaging and brand sits front and centre in your quotes.

There are no setup costs and the tiny annual fee makes it a no brainer if you’re looking to empower staff, save them time and increase business through your website. The calculator is free for customers using Hoowla’s full Legal Software.

Hoowla provides software to the legal industry, developed in the UK using the latest technology. They help law firms of all shapes and sizes around the country to modernise their conveyancing offering, process more matters, improve communication and collaboration, reduce risk and manage compliance whilst providing a great customer experience along the way.

To find out more, arrange a quick 5 minute demo of the calculator, or simply get it setup today, call 01792 687146 or email tom@hoowla.com